We love hearing from our customers! Your questions bring us closer to you and serve as a wonderful reminder of what truly matters to our business. If you didn’t find the answer you were looking for, please don’t hesitate to reach out—we’d be happy to help! Click here to ask us anything!

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Here are some questions we frequently answer.

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​1. What is The Way to You?

The Way to You is the first UK-based business specializing in handcrafted crochet flowers and bouquets. We’re more than just a craft project—we’re a community initiative dedicated to empowering unemployed moms, housewives, elders, and individuals in need by providing them with stable income and opportunities to showcase their creativity. Read more here

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2. Do you make the flowers yourself?

While The Way to You was started by us, the founders, the flowers are crafted by our talented team of over 70 members. These include unemployed moms, housewives, and elders from rural China, who bring incredible skill and care to each piece. Every flower is handmade, with love and attention to detail, by this amazing community. Read more here

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3. I saw similar products on other markets/Temu/Amazon. Are they the same?

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Being first can be hard. And sometimes being first means we have copycats around.
While crochet flowers may seem similar at first glance. Unlike mass-produced items, our flowers are designed to last. We take immense pride in the quality of our products and regularly run campaigns to emphasize their uniqueness and craftsmanship. We can also make flowers from real life, photos, and masterpieces in Museums.

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Every purchase supports our mission to empower our team and create a positive social impact, making The Way to You much more than just a product—it’s a movement for change.

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4. Are your products eco-friendly?
Yes, we are committed to sustainability. Our crochet flowers offer a long-lasting, reusable alternative to traditional cut flowers, making them a great eco-friendly option for decoration or gifting.

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5. What materials do you use for your crochet flowers?
We use a cotton-acrylic blended yarn (60% cotton, 40% polyester) to create our flowers. This mix ensures durability, softness, and a high-quality finish while maintaining an eco-friendly approach. The blend also allows us to create intricate designs that last for years without fading or fraying.

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6. How can I order your products?
You can shop our current collections directly on our product page, For special or bulk orders, feel free to contact us for more details.

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7. Do you take custom orders or commissions?
Absolutely! We’ve worked on special projects such as shop window displays, museum collaborations, and branding installations. If you have a unique idea or need a bespoke creation, please contact us to discuss the possibilities.

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8. Do you ship internationally?
Yes, we offer international shipping. Please check our details on rates and delivery times for your region during checkout. We ship to the US, Singapore, and all countries in Royal Mail Europe Zone 1+2

 

Update on Dec.6: We are sorry to inform all the EU and Northern Ireland customers that we are temporarily suspended from taking orders in the above area due to the new GPSR regulations. Please excuse us for some time and we'll try our best to find a solution. Sorry for the inconvenience. 

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For Canadian friends, please visit https://www.thewaytoyou.ca/ if prefer!

Pour nos amis Canadiens, veuillez visiter https://www.thewaytoyou.ca/ si vous préférez !

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9. How can I support your mission?
You can support us by purchasing our products, spreading the word about The Way to You, or collaborating with us on special projects. Every purchase helps sustain our community and empowers our team!

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